Please read these Terms and Conditions carefully before using the btcuci platform. This document outlines the rights, responsibilities, and rules governing all members' use of our services.
Below are the key highlights of btcuci's terms of use that every member should understand before using the platform.
Only individuals aged 18 and above who are residents of Malaysia are permitted to register and use the btcuci platform. False registration or inaccurate information may result in account suspension.
All deposits and withdrawals are subject to set limits and the KYC identity verification process. Funds may only be transferred to an account held in the same name as the btcuci account owner.
All bonuses and promotions carry wagering requirements that must be met before any withdrawal can be made. These requirements are clearly stated in each btcuci promotional offer.
Members are solely responsible for maintaining the confidentiality of their account password. btcuci shall not be liable for any losses resulting from unauthorized account access.
Fraud, use of automation software, attempts to exploit system errors, and any illegal activities are strictly prohibited and may result in permanent account termination.
All disputes will first be resolved through btcuci's internal process. The decision of the btcuci team is final in all matters relating to games and transactions on the platform.
Important: By registering or using the btcuci platform, you are deemed to have read, understood, and agreed to all Terms and Conditions stated in this document. If you do not agree with any part of these terms, please discontinue use of the platform immediately.
These Terms and Conditions ("Terms") constitute a binding agreement between you ("Member" or "User") and btcuci ("Platform", "We"). This document governs your use of all services, games, features, and content available on the btcuci website.
By accessing the btcuci website, registering an account, or using any of our services, you expressly acknowledge that you have fully read and understood these Terms, and you agree to be bound by all provisions contained herein.
These Terms take full effect from the date of your account registration and will continue to apply for as long as your account remains active or until you cease using the btcuci platform. Continued use following any amendment to these Terms constitutes acceptance of the revised Terms.
If you have any questions about these Terms, please contact the btcuci support team via live chat or email before deciding to register.
To register and use the btcuci platform, you must meet all of the following eligibility requirements without exception:
Btcuci reserves the right to request proof of age and identity at any time. If a user is found to not meet the eligibility requirements above, the account will be suspended immediately and all funds in the account will be handled in accordance with the procedures set by the btcuci compliance team.
Warning: Registration by individuals under the age of 18 is strictly prohibited and constitutes a serious offence that may result in legal action.
Each individual is permitted to hold only one active account on btcuci at any given time. Multiple account registrations by the same individual — whether using the same name, address, phone number, device, or payment method — are prohibited and may result in the termination of all associated accounts.
During registration, you are required to provide true, accurate, and complete information including your full name, date of birth, mobile number, and a valid email address. False or inaccurate information constitutes a serious breach of these Terms.
The KYC (Know Your Customer) identity verification process is part of the btcuci registration procedure. You may be required to submit a copy of your identification card, bank statement, or other supporting documents to verify your identity before any withdrawal is approved.
Btcuci supports a variety of payment methods commonly used in Malaysia, including FPX, Touch 'n Go eWallet, GrabPay, Boost, and local bank transfers. All deposits are processed instantly upon confirmation received from the respective payment provider.
Minimum and maximum deposit limits are displayed on the deposit page and may vary depending on the selected payment method. btcuci reserves the right to change these limits without prior notice; however, any changes will be updated on the platform in a timely manner.
Your deposits are protected by 256-bit SSL encryption. Your financial information is never stored directly on btcuci's servers and is processed through payment gateways that comply with PCI DSS standards.
Fund withdrawals from your btcuci account are processed within 1 to 5 minutes for supported payment methods. However, processing times may be longer under certain circumstances, such as additional verification requirements or technical issues on the payment provider's end.
All withdrawals must be made to the same payment method used for the deposit (in accordance with Anti-Money Laundering procedures), and the recipient's name must match the name registered on the btcuci account.
In cases where signs of suspicious activity or possible fraud are detected, btcuci reserves the right to suspend withdrawals until an internal investigation is concluded. This process typically takes no more than 3 business days.
Btcuci offers a wide range of bonuses including welcome bonuses, reload bonuses, cashback, free spins, and special promotions from time to time. Each bonus has its own terms and conditions that must be met before the bonus funds or winnings from the bonus can be withdrawn.
The wagering requirement is the primary condition for all bonuses. For example, a 10x wagering requirement means you must place bets totalling 10 times the bonus amount before those funds can be withdrawn.
Any attempt to exploit the bonus system through hedging techniques, inconsistent play patterns, or other prohibited activities will result in bonus cancellation and possible account termination.
All games on the btcuci platform are powered by a Random Number Generator (RNG) certified by independent verification bodies. This ensures that every game outcome is entirely random and cannot be influenced by any party, including btcuci itself.
Specific rules for each game are displayed within the respective game interface. Members are responsible for understanding the rules of each game before playing. Lack of understanding of the rules cannot be used as grounds to request the cancellation or refund of a wager.
The btcuci platform is intended solely for personal entertainment. The following activities are strictly prohibited and may result in immediate account termination and freezing of funds:
btcuci cooperates with relevant authorities in the investigation of illegal activities. Any member suspected of involvement in criminal activities may be reported to the authorities without prior notice.
Members may close their account at any time by contacting the btcuci support team. Account closure requests will be processed within 3 business days. Any valid remaining balance will be returned to the original payment method upon completion of the review.
Btcuci reserves the right to suspend, restrict, or terminate any member's account without prior notice if there is reasonable cause, including but not limited to:
In the event of termination due to a breach of the Terms, btcuci reserves the right to withhold all or part of the funds in the account, subject to the outcome of the internal investigation. This decision is final and non-disputable.
The btcuci platform is provided on an "as is" and "as available" basis. btcuci makes no express or implied warranties regarding the accuracy, reliability, availability, or suitability of the platform for any particular purpose.
To the extent permitted by applicable law, btcuci shall not be liable for any loss or damage arising from:
Btcuci's maximum liability under any circumstance shall not exceed the total amount deposited by the member in the 30 days prior to the event giving rise to the claim.
The collection, processing, and storage of your personal data by btcuci is governed by our Privacy Policy, which forms part of these Terms. By agreeing to these Terms, you also agree to how we handle your personal data as detailed in the Privacy Policy.
Btcuci collects personal data solely for the purposes of service provision, identity verification, fraud prevention, and legal compliance. We do not sell or disclose your personal data to third parties without your consent, except where required by law.
For more information on how we manage your personal data, please refer to btcuci Privacy Policy.
Btcuci reserves the right to update, amend, or replace any part of these Terms and Conditions at any time at our sole discretion. Members will be notified of material changes via their registered email or in-platform notification at least 7 days before the changes take effect.
Continued use of the btcuci platform after the effective date of any amendment to these Terms constitutes your acceptance of the revised Terms. If you disagree with the changes made, you have the right to close your account before the new terms take effect.
These Terms and Conditions are interpreted and governed by the laws of Malaysia. Any disputes arising will first be resolved through btcuci's internal process, and if necessary, through arbitration or a court of competent jurisdiction in Malaysia.
Effective Date: These Terms and Conditions are effective from 1 January 2026 and supersede all previous versions.